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How bangal88 Handles Your Personal Information

When you open an account with us and connect your bKash, Nagad or Rocket wallet, you share personal data — and this policy tells you exactly what we collect, why we hold it, and what control you have over it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and device data clarityBangladesh-applicable policy
bangal88 How bangal88 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our data handling covers four areas that matter most when your account is linked to a mobile wallet: how we secure your information at rest, how long we keep it, what cookies track on your device, and how you stay in control of your own record. Each area is described below so there are no surprises.

Account Security and Encryption

Your login credentials and linked wallet details — bKash, Nagad, Rocket — are stored using encryption. Account access uses OTP verification to block unauthorised entry from unrecognised devices.

Cookie and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the site performs on mobile. You can adjust cookie preferences from your browser settings at any time.

Data Retention Schedule

Transaction records are held for as long as legally required in the applicable jurisdiction. Account data linked to closed accounts is deleted after the mandatory retention window has passed.

Your Right to Request Changes

You can ask us to correct inaccurate personal data, access the full record we hold on your account, or request deletion where no legal hold applies. Contact support with your account number to start the process.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, ask us to correct something, or request deletion of your account information, our support team handles those requests directly. Reach out through live chat, email or the in-app message channel — whichever works for you from your device. We aim to respond to data-related requests within a reasonable period, and we will confirm receipt so you know your request is being handled.

Team online

Live Chat

Start a live chat session from the account menu. Describe your data request clearly — our team will confirm receipt and the next steps.

Email Support

Send your data access or deletion request by email with your registered account number. We handle privacy requests separately from general account queries.

In-App Message

Use the message icon inside your bangal88 account on mobile. Attach a screenshot if your request relates to a specific transaction or wallet entry.

Common Questions About Your Privacy on bangal88

These are the questions we hear most often about how your data is handled, stored and shared on this platform — answered directly so you do not have to search for them.

No. Your bKash, Nagad or Rocket wallet number is used only to process your deposits and withdrawals. We do not pass wallet details to advertisers or unrelated third parties under any circumstance.

Send a data access request through live chat or email, including your registered account number. We will compile the information we hold and share it with you within the timeframe set by applicable law.

Yes. Submit a deletion request through any support channel. We will remove data not subject to a legal retention requirement. Transaction records may be kept for the period required by the jurisdiction's applicable rules.

Inactive accounts are flagged after a period of no activity. Personal and payment data linked to those accounts is held only for the legally required retention window, then deleted according to our scheduled removal process.

This policy applies to your account on bangal88. Whether you can access the platform at all depends on your local law and the eligible regions we serve — please check your local regulations before registering.

Contact our support team first — we investigate all data-handling complaints directly. If you are not satisfied with the outcome, you may escalate to the relevant data authority in your applicable jurisdiction.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.